“Error 1311: cannot locate source file” error message when you install a 2007 Office suite or Office 2003

by Tech Bug on June 30, 2009

in Uncategorized

When you install a 2007 Microsoft Office suite or Microsoft Office 2003, you may receive an error message that is similar to one of the following:

Error 1311

Cannot locate source file Cabinetfile.cab

 

Error 1311

Source file not found Cabinetfile.cab (ie. sku112.cab)

To work around this behavior, use any of the following methods:

  • Create an administrative installation point for Office 2003. Cabinet files are not present in administrative installation points.
  • When you receive the error message, click Retry to make the installation continue correctly.
  • Upgrade the operating systems of any Windows XP client computers on the network to Windows XP Service Pack 1 (SP1). To do this, a user with the correct permissions must log on to each Windows XP client computer, click Start, point to All Programs, and then click Windows Update.
  • If this problem occurs when you upgrade to a 2007 Office suite, locate the insert the installation CD for the earlier version of Office into the CD drive, and then click Retry. If this does not resolve the problem, follow these steps:
    1. Cancel the 2007 Office upgrade.
    2. Remove the earlier version of Office by using the Add or Remove Programs item in Control Panel.
    3. Reinstall the 2007 Office suite.

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